Welcome to our FAQ page! Below, you’ll find answers to common questions about our desserts, ordering process, and policies. If you have a question that’s not listed here, feel free to contact us at [insaeats@gmail.com].

1. Orders & Payments

Q: How do I place an order?

A: You can place an order directly through our website. Simply browse our menu, add your favorite desserts to your cart, and checkout.

Q: What payment methods do you accept?

A: We accept major credit cards, PayPal, and other secure payment options listed at checkout.

Q: Can I customize my order?

A: Yes! For custom desserts or special requests, please contact us directly at insaeats@gmail.com or visit our social pages

2. Shipping & Delivery

Q: Do you offer shipping?

A: Yes, we ship our desserts to states throughout the United States . Please review our [Shipping Policy] for details.

Q: How long does shipping take?

A: Shipping times vary based on your location and the shipping method selected. Standard shipping typically takes [2-5 days].

Q: Do you offer local delivery or pickup?

A: Yes, we offer local delivery and pickup options in our local areas . Select your preference during checkout.

3. Freshness & Quality

Q: How are your desserts made?

A: All our desserts are handcrafted in small batches using high-quality, fresh ingredients.

Q: How long do your desserts stay fresh?

A: Most desserts stay fresh for [1 week] when stored properly. Detailed storage instructions are provided with your order.

Q: Are your desserts allergen-free?

A: Some of our desserts may contain common allergens like nuts, dairy, or gluten. If you have specific dietary needs, please let us know when placing your order.

4. Refunds & Cancellations

Q: Can I cancel my order?

A: Cancellations are allowed within [24hours] of placing your order. Please contact us immediately for assistance.

Q: What is your refund policy?

A: Refunds are offered for eligible issues, such as incorrect or damaged orders. Please review our [Refund Policy] for details.

5. Custom Orders & Events

Q: Do you make desserts for special occasions?

A: Absolutely! We offer custom desserts for birthdays, weddings, corporate events, and more. Contact us to discuss your vision.

Q: How much notice do you need for large orders?

A: For large or custom orders, we recommend placing your order at least [X days/weeks] in advance.

6. General Questions

Q: Do you have a storefront?

A: Currently